Jewelry Care Guide
Each MATEO piece is crafted with intention using precious metals and carefully selected gemstones. With thoughtful care, your jewelry will preserve its beauty, brilliance, and integrity for years to come.
Storage
Store each piece separately in a soft pouch or lined jewelry box to help prevent scratching. Chains should be clasped before storing to avoid tangling, and delicate pieces should be kept away from harder stones or metal surfaces.Cleaning
To maintain your jewelry’s shine, gently polish it with a soft jewelry cloth. For a deeper clean, use lukewarm water, mild soap, and a very soft brush. Rinse thoroughly and pat dry with a lint-free cloth. Avoid abrasive materials, harsh chemicals, and cleaners not intended for fine jewelry. An ultrasonic or professional jewelry cleaner may be suitable for certain pieces, but should be used with care.Pearls & Delicate Stones
Pearls and softer gemstones require extra attention. Avoid exposure to water, perfume, lotions, and household chemicals, as these materials can dull their surface and compromise their finish over time. These pieces should always be handled gently and stored with particular care.Activity & Environment
Remove emerald, pearl, malachite, and other soft gemstone jewelry before swimming, exercising, showering, or performing household tasks. Chlorine, saltwater, moisture, and impact can all cause unnecessary wear or damage to more delicate materials.Professional Care
We recommend periodic professional cleaning and inspection to help preserve the longevity of your jewelry. Routine maintenance can ensure that settings remain secure and that each piece continues to be worn with confidence.For additional care guidance, servicing inquiries, or questions about a specific piece, our team is here to assist. Contact Us