Lifetime Warranty

'Every Mateo New York piece is crafted to last a lifetime, and we proudly stand behind that promise'

Our lifetime warranty covers any manufacturing defect, ensuring your jewelry receives the care and attention it deserves should an issue ever arise. While this warranty does not extend to normal wear, accidental damage, or unauthorized repairs, our team is always here to support you. If you ever have concerns about your piece, simply contact our customer care team—we’re committed to keeping your Mateo jewelry as beautiful as the day it was made.